Tech vs. Human: How to Grow a Business in the Digital Age with Dave Rogers

In this episode of the AskJT Podcast, I’m joined once again by business coach, TEDx speaker, and author Dave Rogers for a deep dive into how technology is reshaping the way small businesses operate and where the human touch still matters most. We explore: Why delaying tech adoption could be costing your business more than you think The double-edged sword of AI and automation in small teams The tools we actually use in our own businesses (Slack, Loom, Zapier, Riverside, practice management systems) Whether tech enhances or stifles creativity and collaboration The customer service sweet spot between systems and soul 💬 Justin shares stories from his accountancy firm and a brilliant real-world example from a local butcher who nails customer service — without using a single piece of software. If you’ve ever felt overwhelmed by tech, or wondered if AI is worth the hype, this is a grounded, real-world conversation that cuts through the noise. About Dave Rogers: Dave is the founder of fuelfitandfire.com, a business coach, and author of Fueled, Fit and Fired Up, a practical guide to mental and physical wellbeing in business. Connect with him on LinkedIn 🔔 Subscribe to the AskJT Podcast for honest advice on small business growth, finance, and future-proofing your business.